faq
Got questions about our dog poop removal service in Austin? We’ve got answers. Browse our most frequently asked questions about pricing, scheduling, pet safety, and more.
common questions:
- Do I need to be home during the dog poop pickup service?
Nope! As long as we have safe access to your yard, you don’t need to be home. Most of our customers aren’t—just make sure gates are unlocked and pets are secure if needed. Our scoop techs will get the job done like poop-scooping ninjas. - Is your pet waste removal service safe for dogs?
Yes! We use pet-safe products and techniques. If you’ve added deodorizer to your service, rest assured—it’s non-toxic and completely safe for paws and snouts. - How much does it cost to hire a pooper scooper in Austin?
Our pricing depends on how often you’d like service and how many dogs you have. We offer weekly, bi-weekly, and one-time cleanup options. For the most accurate quote, check out our pricing page or contact us with your yard size and number of pups. - What happens if it rains on my scheduled poop scoop day?
Rain or shine, we scoop. Our team works in light to moderate rain. In cases of extreme weather or unsafe conditions, we’ll reschedule your visit and keep you in the loop. - Do you clean your tools between yards?
Absolutely. We sanitize our equipment between every visit to keep your yard (and your dog) safe. Clean yard, clean tools, happy dog. - Can I cancel my dog poop removal service anytime?
Yes! We offer flexible, no-commitment plans. You can pause, reschedule, or cancel your service at any time—no hard feelings. Just give us a heads up!
a word from our mascot
“Curious minds want to know—and lucky for you, I’ve got the scoop. These answers are 100% certified Turd Nerd Approved™.”
— Dr. Turdstein
Tired of stepping in it? Let us take the crap off your hands.
New to Turd Nerds? Get your first scoop for just $15 and see what all the wagging tails are about.
